The latest version of this file can be found at <URL:http://www.vampy-alumni.org/eudora/faqs/faq4.html>.
Note: Some information about 1.5.x and 2.1.x is still relevant to version 4.0 and beyond. If you have any questions about 4.x and 5.x that is not answered in this file, I suggest reading faq.html and faq3.html first. Also, any reference to 4.x and 4.0 in this file can be assumed to mean any version of Eudora 4.0 or after (including Eudora 5.x) unless a specific version is listed (such as 4.0.1b7)
A page with a list of all revisions made to all of the FAQs can be found at <URL:http://www.vampy-alumni.org/eudora/faqs/revision.html>
More information can be found at: <URL:http://www.eudora.com/>
What do I need to run 4.x or 5.x?
In order to run 4.x, you need System 7 and a MacPlus or greater.
In order to run 5.x, you need a PowerPC-based computer and at least MacOS 8.1
Eudora 5.1.1 runs natively under Mac OS X 10.1.x and 10.2.x
2. What are some suggestions for installing 4.x or 5.x under Mac OS 8/9?
As with any software, I recommend disabling extensions before installing (restart and hold down the Shift key) and rebuilding your desktop after installing (use TechTool or restart while holding down the Command and Option keys). I also HIGHLY recommend backing up your Settings, Filters, and Nicknames files before installing. Backing up your mailboxes would not be a bad idea, either. For best results, move your Eudora Settings file AND YOUR PLUG-INS out of your Eudora folder entirely and start with new settings when you first run Eudora 4.x. Move your Plug-ins back in one at a time to insure that they still work with the new version of Eudora.
NOTE: If you are experiencing a lot of crashes with Eudora 4.x, I would suggest creating a new Eudora Settings file from scratch.
3. Should I use the beta software? What happens when it expires?
Definitely back up your Eudora Folder before installing any beta software. It is beta software, after all. Also check out the Read-Me from Qualcomm.
Check the Eudora web pages at <URL:http://www.eudora.com/betas/> for notices of beta tests. Currently, Eudora 5.0 is in beta test.
Make sure that you keep a copy of a non-beta version of Eudora to fall back upon after the end of the beta-test. Qualcomm is good, however, about making sure to release a new beta version before the previous version expires.
4. How do you read a .pdf document?
You need to download the freely available Adobe Acrobat
4. "I am running MacOS 8/8.1 and I am having crashes with Eudora 4.x..."
The Eudora Pro 4.0 Installer installs the Apple Appearance Manager v1.0.2 over v1.0.1 which is intalled with MacOS 8.0 and 8.1 Reinstalling v1.0.1 can eliminate some crashes. Appearance v1.0.3 is available from Apple, and was rooled into the System starting with MacOS 8.5
5. "Help! I have lost my Address Book entries under Eudora Pro 4.0.1b18!"
If you are running Eudora 4.0.1b18 and MacOS 8.1, and are storing your mail on a "MacOS Extended" ("HFS+") volume, you will have trouble if you change the timezone or Daylight Savings Time settings on your Macintosh. Namely, your Address Book will appear empty.
To restore the entries in your Address Book, close the Address Book window, and hold down the option key while you reopen it. Your entries will reappear and you should have no further problems.
This problem does not affect Eudora 4.0, and was fixed in Eudora 4.0.1.
6. Can Eudora Pro 4 do dialup?
No. With Eudora 4.0, Eudora no longer supports a direct serial connection.
7. How can I find what filter worked on a message?
It isn't documented anywhere, but there is an experimental feature that can help with this. Select a message and hold down Shift while opening the filters window. The filter(s) which acted on the message should be highlighted.
8. Why do some incoming HTML messages display as raw (not rendered) HTML?
Eudora will render some HTML, IF the incoming message is flagged as HTML with header of:
Content-type: text/html
Additionally, to get browser-quality rendering, Eudora will allow you to open such messages in your browser. See "Open in Browser" command under "File" pulldown menu.
To view the raw HTML, click the "blah blah" button at the top of the message.
If a message does not have a proper header, raw HTML will be displayed. After all, how does Eudora know that the sender is sending HTML rather than some other use of symbols that look HTMLish? You can then use readHTML script.
E-mail eudora-suggest@qualcomm.com to suggest that feature of "Open in browser" (and perhaps a button to render the HTML in such messages) be available even when message not properly denoted as HTML.
9. "Help! I am getting emails that are blank, but not supposed to be!"
Microsoft's Outlook Express is set up to send HTML as a default, and only HTML. To see the message. click onthe "Blah, Blah, Blah" button at thetop ofthe message. To prevent this problem in the future, tell the sender to send both HTML and plain text (a setting available in Outlook Express's settings). This problem was fixed in later versions of Eudora Pro (I believe 4.2.x fixed this problem)
10. Where is more informaion about using Eudora to handle mailto: tags in Netscape?
More information can be found at <URL:http://www.emailman.com/eudora/mac/eudorans.html>
11. How do I get rid of the black bars that appear on all of my replies in Eudora Pro 4.1?
First, don't worry, those black bars will be sent as the standard quote character, ">", when the mail is sent. Eudora does this for easier wrapping.
To permanently disable this feature on non-HTML/styled replies, type <x-eudora-setting:260=1> in a new Eudora window and double-click on it. Then click OK in the dialog box that appears.
Chances are you are using the non-supported "Drawing Theme." Disable the theme in the Appearance Control Panel (use the Platinum Theme instead) and the problem should go away. Quit using non-supported software!
Full WorldScript support did not make it into the Eudora Pro 4.x releases. Eudora's text engine currently supports WorldScript, but Eudora is currently unable to encode these messages into the correct MIME formats. Some other parts of Eudora Pro 4.x, such as Find, are also currently not able to work with WorldScript.
E-mail eudora-suggest@qualcomm.com and request that WorldScript be put into the next version of Eudora Pro.
IMAP support was added to Eudora starting in Eudora Pro 4.1